Privacy Policy

1. Introduction

This Privacy Policy describes how Nine17 Solutions ("we", "us", or "our") collects, uses, and protects your personal information when you use AIRE Career OS and related services under the MyJobFriend® brand.

2. Data Controller

Nine17 Solutions is the data controller responsible for your personal information. We determine the purposes and means of processing your data in connection with the Service.

3. Information We Collect

We collect information that you provide directly to us:

• Account Information: Name, email address, and authentication data when you sign up via Google OAuth.
• Profile Information: Country, timezone, and preferences you provide.
• Career Documents: Resumes, job descriptions, and LinkedIn profile text you upload or paste.
• Usage Data: Information about how you use the Service, including features accessed and AI runs performed.
• Payment Information: Billing details processed through our payment partners (we do not store full payment card numbers).

4. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service.
• Process your career documents through AI to generate personalized recommendations.
• Process payments and manage subscriptions.
• Send service-related communications (account updates, security alerts).
• Respond to your inquiries and support requests.
• Analyze usage patterns to improve our products.

5. Data Storage and Security

Your data is stored securely using industry-standard practices:

• Data is stored on secure servers hosted by Supabase (AWS infrastructure, ap-south-1 region).
• All data transmission is encrypted using TLS/SSL.
• Access to your data is restricted to authenticated users and authorized personnel.
• We implement row-level security (RLS) to ensure users can only access their own data.

6. Data Sharing

We do not sell your personal information. We may share your information with:

• AI Service Providers: Your career documents are processed by third-party AI providers (such as OpenAI, Google, Anthropic) to generate recommendations. This data is processed per their privacy policies and is not retained by them for training purposes.
• Payment Processors: Razorpay (India) processes payment transactions on our behalf.
• Legal Requirements: When required by law or to protect our rights.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing activities.
• Request data portability.

To exercise these rights, please contact us using the information below.

9. Cookies

We use essential cookies to maintain your session and authentication state. We do not use tracking cookies for advertising purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact Nine17 Solutions at the contact information provided on our website.